By helping users be proactive in passwords that will soon be out, you can significantly reduce the number of reset tickets. ADSelfService Plus` Password Expiration Notify automatically sends password and account reminders to users via SMS and email notifications. Because users are very unlikely to respond to a single password change warning, ADSelfService Plus sends multiple notifications at specific intervals. Administrators can send a warning. B password 10 days before the password expires, then send a second reminder eight days before the expiry, a third if it is five days from the end, a fourth after three days and a fifth and final reminder one day before the password expires. Control who receives password and account management notifications and when by creating guidelines based on Active Directory`s domain, organization and group members. It is essential to change Active Directory passwords regularly, as hackers are prevented from accessing network resources, even if they have stolen user input information. Setting up the password process to a set number of days, z.B. 90, is common among IT administrators. However, users forget to change their passwords and increase a password reset ticket because they: take the case of an organization of 1000 people in which 200 users – half of them in key positions in the organization like managers – are always on the move or work from home. Imagine that this organization offers a self-service password solution that offers no password and change reminders and is not available for service via Extranet. Now the Helpdesk would be forced to call these users when their passwords expire, as most of them are key players and cannot afford downtime.
In addition, the Helpdesk still responds to 200 password calls, although a self-service password solution is provided! Set up multiple password and account flow notifications sent at regular intervals so that alarms don`t go unnoticed. Since it is very unlikely that a user will respond to a single reminder of password changes, you can use ADSelfService Plus Password Expiry Notifiersmails at different intervals to store sync emails in phases. You can send the first reminder of the password by email. B if the password has to expire. second, if it is 10 days before the password expires; third, if it`s 7 days; fourth, 3 days; and fifth and last, if it is 1 day before the password expires. You can even make the content of the email more restrictive every time! (This system of sending multiple password notification emails has a better success rate if end-users are forced to change their passwords before it`s too late.) On the other hand, a password notification system would soon expire the possible downtime and save a lot of frustration. And remember, managers of an organization are most likely to live according to the adage “prevention is better than healing” and therefore, note the notifications.